Booking, Cancellation & No-Show Policy
At AJ’s Barber Studio, we value your time and ours. Every appointment is reserved specifically for you, and we want to ensure a fair and professional booking experience for all our clients.
01Cancellations & Rescheduling
We kindly request at least 24 hours’ notice if you need to cancel or reschedule your appointment.
Cancellations made with at least 24 hours’ notice are free of charge.
Cancellations made within 24 hours of your appointment may incur a fee of 50% of the booked service price.
02No-Shows
If you fail to attend your appointment without notifying us, a no-show fee of 100% of the booked service price may apply.
Clients with repeated no-shows may be required to pay in advance before making future bookings.
03Late Arrivals
We understand that delays happen. However, arriving more than 10 minutes late may result in your appointment being shortened, rescheduled or cancelled, depending on availability.
If your appointment cannot be accommodated, the late-cancellation fee may apply.
04Emergencies
We understand that unexpected circumstances occur. Genuine emergencies will be considered individually at management’s discretion.
05Studio Cancellations
If we need to cancel your appointment, we will contact you as soon as possible and offer an alternative appointment or a refund of any prepaid amount for the cancelled service.
06Agreement
By completing a booking, you acknowledge and accept our cancellation and no-show policy, provided it has been clearly presented to you before confirmation.
Thank you for respecting our time and supporting our team.